I really didn't know how terrific they would be when we first started to use them and I can't say enough. When they say they are coming, they come. I rely on them. They help my mother with her needs, getting in the shower and they prepare her meals for her, remind her to take her meds, play cards, etc.. I'm really grateful that they're there. And I hope they continue for a long time. She is one in a million and I am so happy to have her. We have had her for almost a year now...when she comes into the house, my mother enjoys seeing her.